Warranty provisions

Hoang Sa Viet is a reputable and quality supplier of sound, light, and LED screen equipment and receives the support of customers.

✅Product Warranty Conditions

• Product is under warranty
• For audio and light equipment: the warranty period is 12 months
• For Led screen: within 12 months, depending on the level of damage, HSV stipulates appropriate warranty, maintenance and maintenance policy (can support free replacement of led module or will charge extra if like a big problem)
• For live microphone line: support 1-1 exchange within the first 7 days of use.
• Products are damaged, completely due to technical errors, errors from the manufacturer
• Products with warranty card or purchase payment voucher.

✅Product Warranty Process of Hoang Sa Vietnam

• For customers in HCM

- Direct warranty support at the installation site

- Support repair and maintenance at the company's location

- Support 1-1 exchange, shipping to the address provided by the customer

• For provincial customers

- Support 1-1 exchange, shipping to customer's address

- Support consulting repair, installation

Note: Customers who find that the product is defective, need to contact Hoang Sa Viet's sales department directly via hotline: 0985.999.345 for the most timely advice and support.